At Greenpeg, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website (https://greenpeg.com/) and services.
Information We Collect
To provide the best experience for our users and customers, we may collect the following types of information:
1. Personal Information
This includes details you provide when filling out a form, making an inquiry, or placing an order:
- Name
- Contact information (email address, phone number)
- Billing and shipping address
- Payment information (if applicable); processed securely via third-party payment gateways
2. Non-Personal Information
We may collect non-identifiable data to enhance your user experience, such as:
- IP address
- Browser type and version
- Device information
- Pages visited, time spent on the site, and other usage statistics were collected via tools like Google Analytics.
3. Cookies
Our website uses cookies to improve functionality and provide data for analysis. You can accept or decline cookies through your browser settings.
How We Use Collected Information
We use the data collected for the following purposes:
1. Service Delivery
- Fulfill orders and deliver requested products and services
- Respond to inquiries and provide customer support
- Process payments securely
2. Website Improvement
- Enhance website functionality and usability
- Analyze visitor behavior to make data-driven improvements
3. Marketing
- Send occasional product updates, offers, or newsletters (with your approval)
- Tailor content to your interests based on browsing data
4. Legal Compliance
- Comply with applicable laws and regulations
- Support fraud prevention efforts
Data Sharing Practices
We value your trust and only share your data when necessary. Your information may be shared with the following parties:
1. Third-Party Service Providers
We may work with trusted third-party providers for services such as payment processing, delivery logistics, and analytics (e.g., Google Analytics). These third parties are bound by confidentiality agreements and only use your data to perform their assigned tasks.
2. Legal Obligations
We may disclose your information if required to do so by law or if necessary to protect against fraudulent activities, unauthorized access, or other legal concerns.
Data Security
We take protecting your information seriously with the following measures in place:
- Secure Sockets Layer (SSL) encryption for transactions
- Regular security audits and vulnerability assessments
- Controlled access to sensitive data, limited to authorized personnel Although we take strong precautions, no system can guarantee complete security. We encourage users to take due diligence when sharing personal data online.
Your Rights
You have several rights regarding the data we collect about you, including the ability to:
- Access a copy of the personal information you’ve provided
- Request corrections to any inaccuracies
- Request the deletion of your data, except where retention is required by law
- Opt-out of marketing communications
To exercise any of these rights, please contact us using the details listed at the end of this policy.
Third-Party Website Links
Our website may contain links to other sites. Please note that we are not responsible for the privacy practices or content of other websites. We advise users to read the privacy policies of those external sites.
Updates to This Privacy Policy
We may update this privacy policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be noted on this page, and significant updates will be communicated to users.
Contact Us
If you have any questions or concerns about this privacy policy, please reach out to us at:
- Email: info@greenpeg.com
- Phone: +234 701 821 9200
By using our website and services, you consent to this privacy policy. Thank you for trusting Greenpeg; we’re committed to keeping your information safe.