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Chuck Beattie

Chuck BeattieChuck Beattie is an expert in cloud-based technology used in health care and has held roles in successful startup companies including Metis, Healtheon, WebMD and CrossApps. Currently, his focus is to build his start-up, Pelesend, into a major internet service provider for a variety of healthcare services with HIPAA compliant platform, core products and integrated partner products.

His specialties include building web based software for small, medium and enterprise level medical groups, medical billing firms, and other healthcare organizations.

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To: Managers & Directors

We can design a consulting and training program for your group that will produce measurable improvements. Let's talk.

Great Principles:

- Challenge the "Rules"
- Make it Fun
- Develop the Culture
- Know your Customers
- Revisit Core Values
- Embrace Metrics
- Anticipate Needs
- Adapt to the Situation
- Service Recovery
- Attitude Creates Reality

"I liked sharing real-life stories. This course brought concepts down to a level we can apply at work."
B.L. - IT Director

"I liked the real-life examples. I would like to see this course offered to entire departments.
"M.W. - Desktop Support

"Using examples from our own jobs helped us transition from simply having the tools, to applying them in our everyday lives. It was fun and informative. I would definitely recommend this workshop to other customer service professionals."
 S.D. - Shipping/Receiving